79bet FAQ — all your
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No. Each person is allowed only one account at 79bet. If multiple accounts are opened by the same individual, all accounts will be closed and all bonuses and balances will be forfeited. Keep everything in one account and enjoy all the benefits.

KYC (Know Your Customer) is the identity verification process. It is required before your first withdrawal or when your transactions exceed a certain amount. You will need to submit: a photo of both the front and back of your national ID card, and a selfie holding your ID. Completing KYC speeds up future withdrawals.

If your account is closed or suspended, please contact support via live chat or email. Common reasons include: multiple accounts, suspicious activity, incomplete KYC verification, or self-exclusion. The support team will review your case and assist you.

Currently available at 79bet:

• Mobile Banking: Popular mobile financial services in Bangladesh
• Bank Transfer: All major commercial banks
• Cryptocurrency: USDT (TRC20, ERC20)
• E-wallets: Various digital wallet services

Fast and secure transactions are guaranteed across all payment methods.

Deposit: Minimum BDT 500. The maximum limit depends on your chosen payment method.

Withdraw: Minimum BDT 500. Your account must be verified (KYC) before withdrawals can be processed. Wagering requirements must be met before withdrawing from your bonus balance.

Withdrawal time depends on the payment method:

• Mobile Banking: Usually 15 minutes – 2 hours
• Bank Transfer: 1–3 business days
• Crypto: 1–6 hours

Without KYC verification, processing may take longer. Submitting your request during office hours helps speed things up.

Wait 30 minutes first — network delays can slow things down occasionally. If it still has not arrived, contact us via live chat with a screenshot of the transaction. Our team typically resolves issues within 15 minutes.

79bet does not charge any deposit or withdrawal fees. However, your payment provider or bank may apply their own charges — please check directly with your provider for details.

New players who register and make their first deposit will automatically receive a 100% welcome bonus of up to BDT 10,000 — no promo code needed. The bonus is optional; if you prefer not to claim it, you can opt out at the time of deposit.

Wagering requirements specify how many times you must bet your bonus amount before withdrawing it. For example, a BDT 1,000 bonus with a 20x wagering requirement means you need to place BDT 20,000 in total bets. Sports Betting typically counts at 100%. Any remaining bonus balance at the end of the validity period will be forfeited.

Yes. 79bet regularly rolls out new promotions — daily cashback, weekly reload bonuses, seasonal offers, and live event bonuses. To see the latest promotions, Promotions Page Visit.

Share your referral link or code with a friend. When they register using your link and make their first deposit, you will receive a referral bonus. You can find your link in the "Refer & Earn" section of your account.

79bet has over 10,000 games:

• Live Casino: Baccarat, Roulette, Blackjack, Poker, Live Dealer games
• Slot Games: Classic slots, video slots, Megaways, jackpot slots
• Sports Betting: cricket, football, tennis, badminton, e-sports
• Virtual Games: Virtual football, horse racing

No, you can play all games directly from your mobile browser without downloading an app. That said, we recommend downloading the 79bet mobile app for the best experience — it is available for both Android and iOS, and offers faster loading, push notifications, and exclusive in-app offers.

79bet offers three odds formats: Decimal, Fractional, and American. In live betting, odds update in real time as the match progresses. For example, Decimal odds of 2.00 mean a BDT 1 bet returns BDT 2 in total (BDT 1 profit).

The 79bet VIP Club is automatic — no separate application required. You earn points with every bet, and reaching a set points threshold moves you up to the next VIP level. There are five tiers: Bronze, Silver, Gold, Platinum, and Diamond.

Go to the "VIP" section of your account to convert points into cash. Points can also be used for cashback, free bets, or special rewards. The higher your VIP level, the more your points are worth. For more details, VIP Page See.

Yes. 79bet is licensed and regulated by an international gaming authority. Our platform uses 256-bit SSL encryption, and all game outcomes are certified by an internationally accredited RNG (Random Number Generator) — completely fair, with no room for manipulation.

Change your password immediately and notify support via live chat. Go to Account Settings and check Active Sessions to log out any unrecognized devices. If needed, support can temporarily lock your account.

No. Your personal information is never shared with third parties for marketing purposes. Certain data may be shared to meet legal obligations or regulatory requirements — that is our Privacy Policyfor more details.

Go to the "Responsible Gaming" section in your account settings. From there, you can set deposit limits, session time limits, loss limits, and cooling-off periods. For self-exclusion, please contact us via live chat. For more details, Responsible Gaming Page See.

There are three ways to reach 79bet support:

• Live Chat: Fastest option — click the button at the bottom right of the site
• Email: [email protected] — typically responds within 2–4 hours
• Telegram: Send us a message on our official channel

All support channels are available in English.

79bet is an internationally licensed online gaming platform operating in accordance with international standards and regulations. You are advised to stay informed about the local laws and regulations regarding gaming that apply in your area.

Start by clearing your browser cache and refreshing the page. Try a different browser or open an incognito window. Check your internet connection. If the issue persists, reach out via live chat — our technical team will sort it out.